The whole process was seamless. Easy to install and everything is working really well. Great to be saving so much plastic. The only request would be to increase the size of the water container as it soon goes down.

Happy with our wise well choice the water tastes good and we’re saving a lot of plastic bottle use!

Wisewell Model 1 Subscription

We preordered the Wisewell Nano+ as we thought it was one of the best solutions offered in the marketplace. Outside of the water functions, the choice of colour complemented by the easy filter renewal made it a no-brainer to go with Wisewell.

The installation of the machine was done well, and the guys were friendly and did a great job.

The machine itself lives up to our expectations, it provides ambient, cold and hot water on demand. The panel looks great from a design point of view, but it functions well too. You have to work out how to activate the buttons, but once you have, it is very easy.

We chose the green colour, and it looks great in our kitchen. Thank you, Wisewell customer service, for your great support during ordering and delivery thank you Wisewell for a great product.

I have not purchased any more bottled water since installing my Wisewell. The objective has been met.

We love the product!

Here are ways to further improve it:

1. It would be great if you can introduce tanks that can hold more water volume. It seems our Wisewell constanty requires refilling multiple times a day, which can get tedious, since we use the water for everything from drinking water to cooking water.

2. The cover for the excess water tray is difficult to remove with our bare hands. I need a towel to properly grip it to remove it because it's too slippery. Maybe redesign the tray cover somehow to make it easier to remove.

3. The product requires the app to control the volume of water that is dispensed, and the setting is a default setting for each time it is used. Maybe introduce an option on the product itself to customize the dispensed water volume so we can adjust based on what we're filling (whether it's a glass or a larger bottle or jug).

Wisewell Model 1 Subscription

Filter Subscription

Super good quality , nice design
We are super happy with it

I have used it for over a month now and i am in love with it the water always tastes fresh and the right temperature and best part i reduced all the plastic waste from the bottles of water that i used to purchase. Very recommended

After getting the Wisewell Model 1, I no longer purchase plastic bottles or dispose of them. I also drink high-quality water with no taste whatsoever at the touch of a button.

Wisewell's customer support team is highly responsive and helpful.

Wisewell Model 1

Switching to Wisewell was the best choice I’ve made for sustainability, health, and saving money. Their customer service and after-sales teams are awesome!

Before I bought my Wisewell last year, I was sceptical and had a lot of questions so I contacted the Wisewell team for further clarification. I was dealing with Lorena and she provided me with all the support I needed. And again today when I had some issue with the connection of Wisewell to my app and filter change, I reached out to the customer support team and Lorena called me within the hour! I spoke to her and she solved all my issues. I am really amazed with the customer support as it probably is the best I have received. They are are so quick to reach out to you after submitting support request. I couldn’t be happier with the service! Well done Lorena and team 👏🏼

I came across wisewell purely by coincidence and loved the idea of reducing all this plastic waste and microplastic. I reached out via WhatsApp and the customer support was great already. All my questions were answered and within a few days the device was in my house.
I have used it for several months now and it's great. Works as advertised.
Whenever I had a question or concern I was quickly supported via WhatsApp from very friendly people. Surely the best customer experience I had so far!